Quick Setup: get your number ringing in three steps

When you sign up to everreach, your number is active but won't ring through to your phone until you've set up a call flow — the rules that tell us what to do when someone calls. The Quick Setup wizard is the fastest way to get a basic flow in place: a short greeting your callers hear, then the call forwarded to your phone. About two minutes, end to end.

If you need anything more involved — a "Press 1 for sales" menu, different routing inside vs outside business hours, or calls split across multiple destinations — see Build a custom call flow instead.

Where to find the wizard

1. Log in at portal.everreach.co.uk
2. Open Reception. It opens on your first number — to set up a different one, click the number's name at the top of the page and pick it from the list
3. Go to the Call Flow tab
4. If you don't already have a flow, click Quick Setup on the empty state
5. Click Let's Go! to start

Step 1: Create a Greeting

Type the message you want callers to hear when they dial your number. We'll convert it to speech automatically. Give the greeting a name and click Next.

If you've already created audio prompts on your account, you can choose Use existing and pick one from the list instead.

Step 2: Add a Contact

Enter the number to forward calls to — your mobile, office landline, or another number. Give it a name and click Next.

If you've already saved contacts on your account, you can choose Use existing and pick one from the list.

Step 3: Review & Create Flow

Review your selections. You can also turn Smart Voicemail (Beta) Enabled or Disabled for this number here — see Smart Voicemail. Then click Create Flow. Your flow is saved and your number will start forwarding calls immediately.

Making changes later

Open Reception, pick your number from the name at the top of the page, and go to the Call Flow tab to edit your flow at any time. You can edit actions directly, or delete the flow and run the wizard again.