How will I know when someone is calling my everreach number?
In this article group
- Are there restrictions on where I can forward my calls?
- Can I use everreach to forward my calls internationally?
- Manage your time rules
- Create an audio prompt for your call flow
- Quick Setup: get your number ringing in three steps
- Build a custom call flow
- Choosing a virtual number
- Caller ID on forwarded calls
- Ring groups: ring several people at once
- Set up a ring group
- Ring group tips & limits
- Can I send or receive SMS?
When someone calls your everreach number and we forward it through to your phone, your phone displays one of two things — and you can choose which:
- Display my virtual number — your phone shows your everreach number, so you can identify business calls.
- Display caller's number — your phone shows the actual caller's number, so you can save it as a contact or call back. (Their number won't show if they've withheld it.)
To change this setting:
- Log in at portal.everreach.co.uk
- Open Reception. It opens on your first number — to set up a different one, click the number's name at the top of the page and pick it from the list
- Go to the Advanced tab
- Under Caller ID Display, pick the option you prefer
- Click Save Changes
See also: Caller ID on forwarded calls — including what happens when a caller uses a premium-rate number.