Do my unused minutes roll over into the next month?
In this article group
- Can I change my subscription plan?
- If I cancel my subscription mid-way through a billing period, will I get a refund?
- If I cancel my subscription, will my virtual number be made available to other people to use?
- Who owns the number assigned to me by everreach?
- How do I update my credit / debit card information?
- How do I cancel my everreach subscription?
- If I cancel my subscription and then change my mind, will I still be able to get my original number back?
- If I cancel my subscription, will my call records and voicemails be saved?
- What happens if I exceed the minutes in my plan?
- How can I view my invoices?
- What happens when my free trial ends?
No — minutes don't roll over. Each time your subscription renews, your minutes allowance resets to the full amount for your plan, whether you used them all or not.
For example, if you're on the Start plan you get 500 minutes each month. If you only use 200 in a given month, the remaining 300 don't carry over — your next month starts at 500 again.
If you regularly run close to your limit, consider upgrading to a plan with more minutes. The new plan's minutes allowance applies from your next renewal. See how to change your plan.