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Block unwanted callers

Updated by everreach

Add unwanted numbers to your account's blocklist and calls from them get rejected before they reach you.

Blocked numbers are account-wide: a number you block applies to all your virtual numbers, not just one. Only admins can manage the blocklist.

Block a number

The quickest way is from your Inbox: on a call or voicemail row from the number you want to block, click the red ban icon (Block caller) in the Actions column, then click Block Caller to confirm.

You can also add numbers manually:

  1. Log in at portal.everreach.co.uk
  2. Open Blocked Numbers from the menu
  3. Click Block Number
  4. In the Add Number to Blocklist dialog, choose the country and enter the number you want to block
  5. Click Block Number

Unblock a number

Open Blocked Numbers, find the number in your list (search by phone number if it's a long list), click the trash icon (Remove from blocklist) on its row, then click Unblock Number to confirm.